Good lessons depend on respect and effort from everyone. We ask every student to:
- Arrive on time, ready to start at the scheduled time.
- Come prepared, with the materials, questions or homework you want to work on.
- Treat your tutor with respect, in what you say and type.
- Take part by asking questions, attempting problems and letting your tutor know what's working.
- Avoid disruptive behaviour, including inappropriate language, content or gestures, and distractions you can avoid.
- Respect privacy. Don't record, screenshot or share lessons, and don't share other people's personal information.
- Use learning materials appropriately, as explained in our Learning Materials and Copyright Policy.
- Do your own work, as explained in our Academic Integrity Policy.
If there's a problem
If behaviour gets in the way of learning, your tutor will raise it with you first. If it continues, we'll talk with you and, for students under 18, your parent or guardian. If behaviour is repeatedly disruptive or unsafe, we may pause or end lessons. If that happens, we'll handle any prepaid lessons under our Payments and Refunds Policy.
Tutors follow the same standards of respect towards students.